Terms of Use

Terms of Use / Data Protection Policy

Our policy on the protection of your personal data is designed to build a relationship of trust between you and our services, in order to provide you with a positive experience in complete transparency.

Through this policy, we take your expectations into account and ensure compliance with your requirements.

In order to respect your trust, Boutiques en ligne H-A gives the highest priority to protecting your personal data and preserving the confidentiality of our customers (hereinafter referred to as “Your Data”).

For complete transparency and to ensure safe use of our website corvexi.com across all available versions and related applications (hereinafter the “Boutiques en ligne H-A Website”), we explain how your data is processed so that our services always respect your rights.

We ensure the security, confidentiality and integrity of your data across all our platforms. We implement all necessary precautions to protect your data against loss, unauthorized disclosure or alteration.

Your data is kept only for as long as is necessary to ensure proper processing and management. You may access and update your data at any time via your personal account.

We comply with all applicable data protection regulations, including the General Data Protection Regulation (GDPR).

WHO ARE YOU?

When we refer to “you” in this policy, we mean any person who is a customer of Boutiques en ligne H-A, has made a purchase on corvexi.com, created an account, subscribed to newsletters, or visited the website without making a purchase.

WHO ARE WE?

Boutiques en ligne H-A is a LTD, registered under number 3378747938, located at
2825 Rue Guillaume Le-Breton, Quebec, Canada, G1W2A7.

Boutiques en ligne H-A operates the website corvexi.com and is responsible for processing your personal data.

PURPOSE OF DATA COLLECTION

When do we collect your personal data?

Your personal data may be collected when:

  • You browse the website

  • You accept cookies

  • You create an account

  • You place an order

  • You subscribe to newsletters (SMS or email)

Your data helps:

  • Improve your browsing experience

  • Personalize your visit

  • Manage your orders

  • Detect fraud

  • Process refunds

  • Manage customer reviews

  • Offer installment payment options

Website usage

Processing is based on your consent.

Order processing

Data is used to:

  • Handle customer service

  • Process orders

  • Manage shipping

  • Provide marketing communications

  • Manage payment systems

  • Provide after-sales support

The legal basis is contractual obligation and legitimate interest.

Installment Payments (Klarna)

To offer Klarna services, your data may be transmitted to Klarna so they can evaluate eligibility. Klarna processes your data according to their own privacy policy.

Customer Reviews

Reviews are handled based on your consent or our legitimate interest.

Fraud prevention & security

Data is processed to prevent fraud and ensure payment security.

Advertising & marketing

We collect and analyze data to:

  • Optimize advertising campaigns

  • Improve customer targeting

  • Manage promotional activities

  • Send newsletters and marketing communications

Legal basis: consent or legitimate business interest.

WHERE DOES YOUR DATA GO?

Your data may be shared internally and with service providers such as:

  • Payment gateways

  • Shipping companies

  • IT services

  • Customer service tools

  • Review management platforms

  • Fraud prevention services

Your data is never sold.

DATA RETENTION

Personal data is stored:

  • Prospect data: 3 years after last contact

  • Customer order data: 10 years total

  • Payment data: stored during card validity period

  • Cookies: according to cookie policy

YOUR RIGHTS

You have the right to:

  • Access your personal data

  • Correct or update your data

  • Request deletion

  • Limit processing

  • Object to marketing communications

  • Request portability

  • Withdraw consent

  • File a complaint with the Data Protection Authority

Contact for requests:
contact@ corvexi.com

Postal address:
Boutiques en ligne H-A
2825 Rue Guillaume Le-Breton
Quebec, Canada G1W2A7

Response within 30 days.

COOKIES

Cookies store browsing preferences and help improve website functionality.

Types:

  • Essential cookies

  • Analytics cookies

  • Advertising cookies

  • Social media cookies

You can manage cookies in your browser settings.

DATA TRANSFERS OUTSIDE THE EU

Some of your data may be stored outside the European Union. When this happens, safeguards such as EU Standard Contractual Clauses are applied.

SECURITY MEASURES

Security measures include:

  • SSL encryption

  • PCI DSS compliance

  • Secure servers

  • Strict access controls

PROFILING & AUTOMATED DECISIONS

We use automated tools for fraud prevention and payment eligibility.
You may request manual review and object to automated decisions.

POLICY UPDATES

This policy is updated as required and at least every 3 years.